Terms
NOTICE: WE RECOMMEND ALL RETURNS BE SENT UPS INSURED AND MUST BE SENT WITH A PREAUTHORIZED RMA NUMBER.
PLEASE EMAILsales@nicnac.net with any questions.
If you prefer to phone please do so during the hours of 12:00 noon and 5:00 p.m (EST)M-F and if you do not reach us PLEASE LEAVE A DETAILED MESSAGE. Mornings are a madhouse. For even faster service, email us at sales@nicnac.net Please understand that weekend shipping may not be processed until Tuesday so if you order Next Day or 2nd day air, please take that into consideration. Thank you!
Your information is CONFIDENTIAL and will not be shared. We keep it on file for future purchases and that's where it stays.
Phone: Order Line:828-333-4637 / Office:828-884-4302
TERMS and CONDITIONS:
TERMS and CONDITIONS:
By placing any order with Horizon Outdoors you are agreeing to the following terms and conditions.
All equipment is sold subject to public law 90-351, Title III, U.S.D., Section 2511, and any local, state or federal ordinances.
The buyer accepts full responsibility for the online order payable to HORIZON OUTDOORS at http://nicnac.netand agrees that they understand that their credit card will be charged at the time they place their order. The buyer attests that they have read and accept these TERMS AND CONDITIONSand understands it is the customer's responsibility to abide fully with these terms BEFORE, and after, AN ORDER CAN BE, or has been, PLACED. Any product returned to HORIZON OUTDOORS for exchange or refund, at our discretion, must be in original condition with original packaging and paperwork also in original condition. A return authorization must be acquired prior to return from returns@nicnac.net .Shipping & handling fees are NOT refundable. A 20% restocking fee will apply to all refunds and credits. In the event that your item is shipped and you do not accept the delivery for whatever reason and the item is returned to Horizon Outdoors our standard return terms apply.
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It is not possible for an order to be placed or completed without first agreeing to the below terms, conditions and compliance forms. By agreeing to the terms and conditions of any say sale the buyer agrees to all of the following as well as signifying that they are in full compliance with the automatic knife release form at the bottom of this page.
Do NOT order if you are not a qualified adult!!!
By purchasing any product you are agreeing to these terms and attesting that any and all information or representations you provide are true and accurate and that you are a legal adult that understands and agrees to abide by these terms and is in full compliance with all Federal, State and local laws that apply to any item purchased.
If you are not authorized to use a credit card or of legal age to make such a purchase...... DON'T !!
We endeavor to be fair with all of our customers but sometimes there are a few that will try to take unfair advantage. These "terms" are here to inform those that would behave in such a manner. 99.6% of customers are very fine people and will be treated accordingly as will the other .4%. Thank you for your understanding.
We will cooperate fully with any investigation of credit card fraud or fraud of any kind. Any and all costs incurred by Horizon Outdoors, it's agents, associates, affiliates, shippers or suppliers associated with misuse of credit cards or attempted fraud of ANY KIND including but not limited to reimbursement of all out of pocket costs, legal fees, travel, punitive damages etc, will be the responsibility of the wrongdoer or their guardian and will be vigorously pursued.
We reserve the right to refuse sales to any person for any reason or no reason at all.
We are not lawyers and do not offer legal advice or make any legal representations regarding the legality of any item in your specific local.
The links supplied below might help but keep in mind we do not represent that any of this information is correct or up to date and encourage you to check your own local laws:
http://pweb.netcom.com/~brlevine/sta-law.htm
http://www.knifelawsonline.com/knifehome/
http://www.thehighroad.org/library/blades/knifelaws.html
http://www.donath.org/Rants/StateKnifeLaws/
http://www.equalccw.com/knifelaw.html
http://www.knife-expert.com/
http://www.akti.org/PDFS/KnifeLaws.pdf
Shipping :
We endeavor to ship all items ordered before 12:00 NOON Eastern Standard time the same day the order is placed. Orders placed after 12:00 NOON may be sent the same day or may be shipped the following day depending on when UPS picks up. We offer UPS 2nd day as well as Next day shipping. All orders are double checked, inspected, weighed and shipped fully insured with an adult signature requirement for delivery for the safety and security of both parties. Also, please keep in mind the shipping weight shown with the item description is NOT what the knife weighs. It is simply used to determine shipping, handling and insurance charges.
Shipping rates are based on the shipping method chosen plus size, weight, insured value and security features. UPS charges extra for insurance and $2.00 for signature required which we do with ALL packages for security reasons with NO EXCEPTIONS. The rates also include a handling allowance for packing materials, processing and packaging time. We give you prices up front at the time of ordering. Shipping is NON REFUNDABLE.
When we ship your order you will receive a tracking number with estimated delivery date shortly after UPS picks up. You are responsible for being there, having somebody there or making arrangements with your local UPS hub to pick up the package. If the package is returned to us because you weren't available it will be treated as a return and return fees apply. If you want us to RE-SEND the item there will be a second shipping charge.
WE DO NOT SHIP TO CIVILIAN P.O. BOXES!......
SHIPPING TO A MILITARY A.P.O BOX is ALWAYS FREE!!!
Please be aware that if you choose A.P.O shipping that there is no guarantee of when your package will arrive. I'm sure anybody familiar with the A.P.O system understands this. Because A.P.O shipping requires us to actually take packages into town, which is quite a way, we ship A.P.O. twice weekly.
2nd Day Shipping:
There are certain areas that REQUIRE items be sent 2nd day air. Alaska and Hawaii are two of those areas but there are others scattered in some of the less accessible lower 48. If you order and choose regular UPS ground to an area that REQUIRES 2ND DAY AIR your charge will be adjusted to reflect the 2ND DAY AIR SHIPPING CHARGE.
Next day and 2nd DAY AIR is a SHIPPING METHOD and NOT a GUARANTEED DELIVERY TIME. If you choose next day or second day air your item will be sent accordingly but these are SHIPPING METHODS and should not be mistaken for any guarantee that you will receive your item in 24 or 48 hours. Depending on how you pay your credit card company might not release your payment into our account right away. We will not send an item until your credit card company tenders the funds to our account. Even with next day or 2nd day shipping a 3 to 5 day wait is not uncommon. Shipping charges are non refundable. If you order on Friday for Next day, your package will not be delivered until Monday with Standard Next Day shipping unless you make special arrangements with us for Saturday shipping which will require an additional $20 fee which will be added to your credit card.
NOTE: 99.8% of customers can skip the example below. It is included only for that special .2%.
Example: If you order NEXT DAY SHIPPING Friday at 9:00 PM your package will be processed according to our terms and your order will be processed Monday. If Monday is NOT a holiday your item will be delivered Tuesday. If Monday IS a holiday and UPS doesn't pick up, your item will be delivered Wednesday. If you order next day or second day and order after our shipping cut off time or order on a Friday or there is a holiday involved PLEASE DO NOT call or email with an irate attitude because you did not take the time to understand. Our shipping terms are easily understandable and apply to all orders not just everyone else's. If you wait until the last minute to order and don't take the time to understand exactly when your item should REALISTICALLY be delivered that is an error in judgment on your part. For the vast majority of our customers this is pure common sense but there are others who believe that the world revolves around what they want and if things don't go exactly the way they think they should they have a right to abuse somebody over their mistake. They don't. Abusive customers, especially the irrationally abusive, will be delegated to the bottom of our customer service list. Customers that become irrationally and unreasonable irate or abusive are not, in our opinion, good customers therefore they will not be afforded "good" customer service which may involve pointing out their laps in judgment or may result in their order being cancelled all together. Before you decide to go off half cocked, check your facts. If we make a mistake we will take care of it. If you make a mistake and need assistance, we will endeavor to help in any way we can as long as assistance is requested, not demanded and delivered with an irrational and contentious tone.
If you are in the armed forces and are being deployed special arrangements will be made to accommodate your situation, please let us know.
We cannot send orders to PO Boxes. A UPS deliverable address is REQUIRED.
Delivery normally takes 7 to 10 days depending on where you live. Sometimes items are backordered. If a backorder occurs we will make every effort to fill your order as quickly as possible or offer a replacement of equal or greater value (within reason). We will email you for your choice. On occasion partial orders are shipped. You may choose to have your card refunded for that item in full if an item is backordered.
2nd day delivery is made available because UPS only offers 2nd day to some more remote locations. If you choose second day air your item will be sent 2nd day but that is the SHIPPING METHOD and should not be mistaken for any guarantee that you will receive your item in 48 hours. Depending on how you pay your credit card company might not release your payment into our account for at least a day or two, sometimes more. We will not send an item until your credit card company tenders the funds to our account. If you feel the need to stomp your feet and hold your breath until you turn blue because you paid for 2nd day delivery and it's been two and a half days yell at your credit card company for delaying your payment to us. Even with 2nd day shipping a 5 to 7 day wait is not uncommon. If you are in the armed forces and are being deployed special arrangements will be made to accommodate your situation, please let us know.
Should you need to contact us the best way is by Email ( see "contact information") so we can have your information available when answering any questions. Please include a copy of the original order or your full name, address, what you ordered, when you ordered it the order number and how it was paid for.
We DO NOT SELL or SHIP INTERNATIONALLY unless to ARMED FORCES . If you are not a member of a branch of the U.S. Military and are overseas, Please don't ask.
Orders place or being shipped OUTSIDE the CONTINENTAL UNITED STATES, with the exception of U.S. MILITARY PERSONNEL, will be cancelled upon receipt.
Payment options:
We accept MasterCard, Visa, Discover, Postal Money orders and Cash .
When ordering with a credit card you MUST use the billing address that your credit card statements are sent to.
This is a security feature for your protection. If you wish to have your order sent to a different address you may choose that option and enter a shipping address. Please send a separate Email informing us of the different shipping address and reason for shipping it there so we can authorize shipping to the secondary address. We do this as a security precaution to ensure your card is being used legitimately.
Should you need to contact us the best way is by Email at sales@nicnac.net . Please include a copy of the original order or your full name, address, what you ordered, when you ordered it the order number and how it was paid for or simply REPLY using your invoice. This information will aid us in getting you an answer quickly and efficiently.
Laws vary widely from state to state and change often. We cannot keep track of the ever changing legal landscape.Therefore please note that it is the responsibility of the BUYER, NOT THE SELLER, to ascertain, comply with and abide by all applicable federal, state and local laws applying to the purchase, possession, shipment or use of any items purchased. The BUYER will hold harmless the seller or any agent or affiliate thereof in any event associated with the purchase, use, misuse or legality of any product. Buyer also holds harmless the seller for any injury of any kind associated with any item purchased. Buyer attests that they are over the age of 18 and are familiar with all applicable laws and assumes all responsibility for any statements, representations or purchases made under penalty of law.
BACKORDERS:
Automatic and switchblade knives are specialty items whether purchased as a collectable piece or as a tool. Being specialty tools and limited in production these items are manufactured in fairly small numbers compared to say... Snicker Bars or Wonder Bread. That being the case the market for these items is fairly volatile and since production runs are usually not very large and because of the limited availability of these items, backorders are always a possibility. We update our site at least daily but even at that sometimes certain items sell out during the day. Sometimes we can locate a sold out item for you and are happy to try to either find you exactly what you ordered or a suitable replacement. Sometimes items are backordered. If a backorder occurs we will make every effort to fill your order as quickly as possible or offer a replacement of equal or greater value (within reason). We will email you for your choice. If we do not hear from you a partial order may be shipped to expedite delivery of the in stock items purchased. You may choose to have your card refunded for an out of stock item or chose something similar if an item is backordered.
RETURNS:
NOTICE: ANY RETURNS MUST BE SENT VIA COMMON CARRIER, IE: ( UPS, FedEx, DHL ) INSURED SIGNATURE REQUIRED WITH A PREAUTHORIZED RMA NUMBER. PLEASE BE INFORMED THAT WE WILL NOT BE RESPONSIBLE FOR ANY ITEMS RETURNED UNINSURED THROUGH ANY COMMON CARRIER or THE U.S.P.S. THANK YOU!
INSURING ANY RETURN IS HIGHLY RECOMMENDED!!!
If the buyer CHOOSES not to INSURE their return, that is THEIR PREROGATIVE and they assume any risk. Any item returned uninsured is the responsibility of the person, persons or entity that made the decision to NOT INSURE the returned item. An item is NOT considered returned until we have received it. Return authorization requests after 1 week of the receipt of an order will not be considered for any reason.
We HIGHLY RECOMMEND insurance but we cannot force a person to spend the extra pocket change to purchase that protection. If a person makes a conscious informed adult decision to send an item back to us uninsured the item belongs to them unless and until it is delivered to us. Shippers offer insurance for a reason. Senders have the option. Send returns uninsured at your own risk.
IF AN ITEM ARRIVES DAMAGED or INCORRECT PLEASE CONTACT US WITHIN 48 HOURS. We believe 48 hours is more than enough time to recognize an obvious defect. Shipping is non refundable nor is return shipping.
Please EMAIL us at SALES@NICNAC.NET with the REASON FOR THE RETURN. We will gladly replace it or issue a refund at our option should there be an actual problem. In the case of shipping damage an investigation by the shipper may be required prior to refund or replacement.
Manufacturing defects are covered by the manufacturer. If you need contact information or any other help please contact us and we will be happy to assist you in any way we can. (see Defective Items below)
Any returns must first be authorized by Horizon Outdoors and be returned in the condition received within 5 days of return authorization and within 2 weeks of receipt of the order. Returns should not be sent via USPS but by common carrier and should be FULLY INSURED. Sending an automatic knife through the US Postal system may result in a violation of Federal law.There will be an additional $10.00 administrative fee for any and all items returned without prior approval IF ACCEPTED. If you do not follow these procedures your return is made at your own risk. We will not be held responsible in any way for returns improperly sent.
Please email your return request to sales@nicnac.net.
You will receive via EMAIL a return authorization number (RMA#) to print on the outside of the shipping container. We WILL NOT ACCEPT RETURNS WITHOUT RETURN AUTHORIZATION NUMBERS. We will also not accept returns that are shipped using the original retail packaging AS the shipping container. We cannot resell a collectable product as new if you ruin the original package. If you ruin the packaging by doing this you own the item and the damaged packaging. Your item was SENT in a shipping container and should be returned in one as well.
INCLUDED with any return should be:
1. A copy of the original order.
2. Reason for return.
OR your name, address, payment type, item ordered, shop order number and the reason for the return.
Items MUST BE returned in new condition with all packaging and paperwork intact and should be returned in the original shipping box or packaging that will adequately protect the item in shipping.
We realize it is cheaper but items returned in envelopes or without proper protection are sent at the customers risk. We will not take responsibility for any damage to items improperly packaged.
If you have any questions at all feel free to ask them BEFORE ORDERING.
Please know ALL you need to know about the item BEFORE you order.
DEFECTIVE ITEMS:
Our policy on "defective items" is that the buyer must submit an email in writing telling us what the supposed defect is. Since over 98% of the "defective items" are not defective at all, but the user doesn't know how to operate, use or maintain the item, we will attempt to rectify the problem via email. To save everyone involved the time, trouble and expense in shipping the item, not knowing how to operate or take care of a product does not constitute a product being "defective. If you email us because you think you have received a defective item, please do not feel you are getting the run around or are being put off by getting instructions on how to operated ithe item you purchased. Products returned as "defective" which are, in fact, perfectly operational, will be processed as any return. Please see our return policies.
Warranties:
Most HIGH QUALITY KNIVES ( Microtech, Protech, Benchmade, Masters of Defense etc.) have lifetime warranties which are through the manufacturer. In the case of automatic knives most of these manufacturers will require the owner to send the item back to a dealer and the dealer has to return it to the manufacturer.After repair the item will be sent by the manufacturer to the dealer and the dealer returns the item to the owner. The owner of the item should be prepared to pay any shipping charges incurred in the return of his item. Please call the appropriate manufacturer for instructions. This is just the way it has to be done.
Any tampering, disassembly, alteration or other like action on behalf of the owner of the items is entirely the owners decision. The owner of the item can do whatever they wish to do with their property with the full understanding that it is their property, their decision and any their responsibility should anything be damaged, broken, marred or cease to function as a result of their actions. As with most products manufacturers will, in some cases, deem their warranties voided if the item is tampered with especially if the tampering resulted in damage.
Clones, imported knives and converted knives are not covered by any warranty. If you chose a clone, imported knife or converted knife please understand that there is no Warranty, Replacement or Repair of these knives offered. All "clones" are copies of a much more expensive higher quality authentic version of the particular item. Being much less expensive and usually made out of the USA, cloned knives are not made with the same quality materials as the authentic copied model. Where high quality U.S. manufacturers use 6061 T-6 aluminum billet, stainless steel or titanium for their frames, foreign clones use some sort of softer, cheaper metal and is usually cast. The frames, blades, mechanisms and other components of cloned items are generally cheap alternatives to higher price higher quality materials and should not be expected to perform as a higher quality, fully warranted much more expensive knife that happens to look the same or very similar. Most foreign manufacturers have no warranties and shipping these knives back to the manufacturer would be cost prohibitive. Choosing a CLONE or the original model is a decision made by the buyer and is usually based on cost. If a buyer makes a conscious decision to by a look alike clone rather than a genuine U.S. made high quality fully warranted model expecting the cheaper model to be backed or function on a par with the authentic model is obviously unreasonable. As stated above, "Clones, imported knives and converted knives are not covered by any warranty. If you chose a clone, imported knife or converted knife please understand that there is no Warranty, Replacement or Repair of these knives offered."
We inspect all orders at several points prior to packaging to make sure everything is in working order
Any returns that show signs of damage, wear, abuse or tampering will not be replaced or any money refunded and will be returned to the buyer upon payment of applicable return shipping and handling payment. In the event that an item needs to be sent back to the buyer the buyer authorizes original shipping charges to be re-charged to the card used for the original purchase unless other arrangements are made.
Knife notes:
Most new automatic knives are put together with different types of screws ( allen, torx or phillips) instead on brass pins. The screws make it easy to disassemble your knife for cleaning and make adjusting or tuning your knife to your liking possible. As with any mechanical device periodic checks and adjustments should be made. We recommend putting a little locktight on the screws when you get it like you want it so it stays in place. It's a good idea to do this to the screws that hold the case together soon after receiving your knife. If you are not mechanically inclined we do not recommend you take your knife completely apart but rather take out one screw at a time to apply the locktite. If you choose to make adjustments or alterations exercise care. Over tightening screws, marring the finish, stripping threads, lost parts and so on are fully and totally at the discretion of the owner of the item and any resulting damage or loss is their responsibility.
Any attempt to charge back an item through your credit card company must comply with all of the above terms. If YOU made a mistake and try to charge back an item because YOU didn't follow the proper procedures, You may be breaking the law. You agree to be financially responsible for any fees incurred by Horizon Outdoors resulting from an improper chargeback so if you file a chargeback complaint be sure that you are correct and have checked the charge out thoroughly.
Representations:
The pictures are representations of a general item or model. Every conceivable option may not be shown.
If an item is listed as having a black partially serrated blade but the picture shows a silver blade, the knife being offered is the knife described in PRINT .
The picture is simply a representation of the general style of the item. Please READ the ad copy. Should you order an item and fail to include your preferred options we will assume you have no option preferences. Some manufacturers make slight changes in their model attributes from time to time. Mostly these are very minor alterations or improvements. Sometimes we are not even notified of these alterations or improvements the manufacturer simply makes a slight changes but those changes rarely, if ever, make any difference in the effectiveness of the item other than possible improvement. This is generally only a consideration or point of contention with a collector that wants an exact piece. Usability is always the same or better. We cannot guarantee that the knife you receive will be EXACTLY as the picture, however, you will receive the model we have in stock.
Not liking the knife you ordered, the knife being too big or too small, not being quite what you expected, minor manufacturer changes in style, finding it cheaper somewhere else or your wife telling you can't have one are NOT valid reasons for returns. Please BE FAMILIAR with the item you are ordering and the terms you are agreeing to BEFORE you order. Not all knives come in their own boxes, however, if they do and you need to return it, the box must be in the same condition you received it. If you have questions EMAIL us, we are happy to help in any way we can. There will be a 20% restocking charge for returned items in original packaging .
There will be a 30% restocking / repackaging fee if not returned in original packaging with original documentation (if any) or packaging is damaged. DO NOT use the retail package or box as a shipping container. Return it as it was sent to you, INSIDE a proper protective shipping container.
Signature Required Shipping costs and Insurance are NOT refundable.
Items returned without prior authorization will be assessed a $10.00 administrative / handling fee and may, at our discretion, be refused or returned to you at your expense.
Cancellation of a processed order prior to shipment may be assessed a $10.00 administrative fee.
Please be sure your order is correct, it is exactly what you want, you are content with your choices and you intend to honor your decision prior to completion of your order.
We are in the business of offering products for sale not sending them out at our expense as samples for your approval.
Please be familiar with the items and these terms when ordering.
Please do not return an item that YOU have damaged claiming it to be a manufacturers defect or shipping damage.
This return policy is widely used and accepted because not using it results in confusion.
Failure to follow these procedures will likely result unsatisfactory handling of your return if your return is accepted at all. It's your decision. Follow the procedure and get the desired result. Don't follow the procedure and don't. Please don't blame us unless we are actually to blame.
If you DO NOT KNOW how to operate your knife, simply email us and ask.
We are happy to assist you.
There is a huge difference between "you sent me a defective item!!" or "the knife doesn't work properly" and "I don't know how to operate my knife".
If you do not know how to operate your knife and choose to figure it out for yourself and damage results while the knife is in your care, custody and control, please accept the fact that you broke it and it is not our responsibility to replace it. This type of damage is easily recognizable and, yes, there are people that try to pull this. In short.
If you purchase something that is defective we will replace it.
If you purchase something and you break it, be an adult and accept the responsibility of your actions.
If you don't know how to operate your knife, don't break it trying.
Any false attempt to have an item replaced claiming damage that was done by the buyer to be a pre-existing flaw or shipping damage will be treated as an attempt to defraud Horizon Outdoors and/or the shipper and will be subject to the terms listed for fraudulent activity.
Any item improperly returned to us will be returned to the buyer upon receipt of applicable shipping and handling which the buyer authorizes to be applied to the card used for the original order.
Price Match Guarantee.
If you find an identical item selling for less we will meet any competitors price and ship your item free. In order to match a price the item has to be the exact same item, be in stock available for immediate shipping and must have the same item number or code. Simply EMAIL SALES@NICNAC.NET a copy of the of the item and price along with the URL. If the item meets these specifications we will match the advertised price AND ship it to you free of charge. Some rare and collectible items exempt.
SPECIAL ORDERS
We can special order almost anything you want. Special orders must be prepaid. The cancellation or return of a special order, for whatever reason, will result in a cancellation fee of 30% being charged based on the original undiscounted single item price of the item or items ordered.
Special orders are non-returnable.
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Most people are aware that natural handle materials such as wood, horn, stag antler, oosic etc are subject to natural variations in color and texture. These natural variations are.......well, natural.
Most people appreciate the beauty and unique qualities inherent in these natural materials and enjoy owning an item that is truly unique.
If you order a natural handle material please be aware that there are going to be variations in the color and perhaps the texture. Deer don't grow antlers to fit on knives the antlers have to be shaped and fitted the best they can. As a general rule the larger the piece the harder it is to get a perfect fit. This is simply the nature of the beast. If you desire a specific color and a perfect fit you might wish to consider a man made material like plastic, micarta, G-10, carbon fiber and so on. By ordering a natural material we assume you know that these variations exist and take full responsibility for your decision. Returns will not be accepted because you didn't think natural buffalo horn had white swirls in it.
Manufacturers Changes.
Manufacturers of knives often update, upgrade or otherwise change or tweak there designs without notice. It's generally viewed as part of the charm of buying something made in a niche market that they might have small fairly inconsequential changes made from time to time in the actual design, accessories or packaging. Many manufacturers change packaging randomly. Sometimes there will be small design changes in a certain model of knife. Many times the item numbers are identical but there might be small insignificant changes. For example sometimes blades might be solid and sometimes they might have a row of tiny holes down the middle or a fuller "groove" as a design tweak. Maybe the pocket clip is a bit different or other "accessories" have been slightly changed like the type of screws used. It really makes no practical difference in the knife and is more a cosmetic thing. The picture of any particular knife is a representation of that knife MODEL and may not be exactly as pictured. If a knife is pictured with a certain style of belt pouch, the pouch included may be slightly different but just as effective. The same is true of the packaging, hardware, glass breakers, pocket clips, buttons etc. If you are a collector we understand you might have certain requirements for just exactly the right knife. If that is the case we are glad to check the model for you and let you know exactly what we have in hand. Once it is on it's way to you there is nothing we can do.
Please EMAIL us with your exact request or add it to the "notes to us" on the order form and we will check to see if we have the exact style on hand and get back to you prior to packaging. Please let us know these things when you order or at least BEFORE the item ships. PLEASE don't call 3 days after you order and tell us you saw a knife at a show or store that had XYZ and you want that exact knife. The same is true for natural materials used for inserts or handles.
DUPLICATE ORDERING = DOUBLE BILLING
Sometimes people get impatient and insist on re-ordering an item repeatedly without checking to see if a confirmation has already been sent to their email. ( I don't know why) We have no way of keeping people from placing duplicate orders other than automatically declining duplicate orders placed within a few minutes of the original order. After that duplicate orders are charged to your account just like original orders.
If you place a DUPLICATE ORDER ( if you check your orders carefully there will be a time, down to the second, that the order was placed) contact us and we will happily either fill both orders or refund the duplicate charge.
NOTE: IF YOU PLACE A DUPLICATE ORDER AND CONTACT YOUR CREDIT CARD COMPANY THEY CHARGE US A $25.00 CHARGEBACK FEE!! That's just not fair. We have no problem making a refund on an incorrect charge. Please contact us first.
Since there is no way we can keep people from making mistakes, being impatient, not following directions etc, we don't feel that a chargeback fee for a duplicate order should be something we should be held accountable for.
THEREFORE:
ANY DUPLICATE ORDER THAT IS NOT OUR FAULT AND IS NOT BROUGHT TO OUR ATTENTION BEFORE A CHARGEBACK IS FILED WITH YOUR CREDIT CARD COMPANY OR ANY IMPROPER CHARGEBACK OR ATTEMPT TO DEFRAUD OR ANY CHARGEBACK FILED WITHIN OUR PREVIOUSLY STATED SHIPPING GUIDELINES WILL BE CHARGED A $45.00 FEE.
$25.00 for the nonrefundable chargeback fee charged to us by the credit card company and a $20.00 administrative fee to cover administrative costs.
If WE do something stupid.....we have to pay for it and visa-versa.
PLEASE......be patent when ordering.
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Personal checks, cashiers checks and standard money orders are held a minimum of 10 days or until cleared. It can easily take 3 weeks for your check to get here, get deposited, clear and get your order sent. Do the math. If you are in a hurry DON'T send a personal check. If you send a personal check or other type of money order there will be a delay in you receiving your order. If you cancel your order after the check has been deposited there will be a $25.00 administrative fee.
U.S. POSTAL MONEY ORDERS are handled much faster.
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If you are purchasing an automatic (switchblade) knife fill out email, mail or fax a signed automatic knife release form before purchasing items covered by that form.
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Failure to follow the guidelines above may result in the delay of your order.
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IMPORTANT:
Print or Copy and save this form. Fill it out and Email to sales@nicnac.net or call us at 1-828-333-4637
to make arrangement to fax it to us.
Snail mail and mail order payments should be sent to:
HORIZON OUTDOORS
37 Townsend Trail
Brevard, NC. 28712.
THIS INFORMATION IS FOR OUR FILES ONLY AND WILL NOT BE SHARED.
It is kept on file for future orders.
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It is not possible for an order to be placed or completed without first agreeing to the below terms, conditions and compliance forms. By agreeing to the terms and conditions of any sale the buyer agrees to all of the following as well as signifying that they are in full compliance with the automatic knife release form below.
AUTOMATIC KNIFE RELEASE FORM
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All equipment is sold subject to public law 90-351, Title III, U.S.D., Section 2511, and any local, state or federal ordinances.
18 USC 1716 (G) (2) (1-4) provides this summary: Switchblades (automatic) knives can be shipped to civilian and armed forces supply or procurement officers and employees of the Federal government ordering or procuring or purchasing such knives in connection with activities in the Federal government; supply or procurement officers in the National Guard, the Air National Guard or militia of the state or territory of the District of Columbia ordering, procuring or purchasing such knives in connections with the activities of such organizations; to supply or procurement officers or employees of the municipal government of the District of Columbia or the government of any state or territory of any county, city or other political subdivision of a state or territory ordering, procuring or purchasing such knives in connection with the activities of such government. 5 USC 1244 provides in summary: Knives can be shipped by common carrier, that sale, transportation or distribution, possession or introduction into interstate commerce of switchblades knives is authorized if it is pursuant to a contract with the armed forces or any member or employee thereof acting in the performance of his or her duty may possess switchblade knives and may have them shipped to him and sold to him or her. The possession and transportation upon his or her person of a switchblade knife or a blade 3 inches or less is authorized to any handicapped individual who has the use of only one arm.
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Note: Many states allow the collection of automatic knives.
Some states allow possession and carry of automatic knives of a certain size.
Many states don't specifically mention automatic knives in there laws.
Many states allow possession but not concealed carry and other states prohibit even trusted caretakers such as POLICE, FIREFIGHTERS and EMTs from even possessing automatic knives let alone carrying such a useful and efficient tool ON DUTY .
Some municipalities have laws that differ from state or federal law.
The purchaser is responsible for ascertaining exactly what your local laws are concerning automatic knives and abiding by those laws.
We cannot possibly keep track of all of these laws and offer no advice on what Federal, State and local laws are applicable to you or your purchase. You are responsible for knowing the laws that are applicable to your purchase and the delivery thereof.
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ACKNOWLEDGMENTS AND REPRESENTATIONS.
By agreeing to the terms contained herein you are, in essence, signing the below form and agreeing that you are a qualified individual or organization to make any purchase.
All equipment is sold subject to public law 90-351, Title III, U.S.D., Section 2511, and any local, state or federal ordinances.
I, The buyer,______________________________ have read and understand Sections 18 USC 1716 (G) (2) (1-4) and 15 USC 1244 and fully comply and agree to use knives in compliance with this and all applicable federal, state and/or local laws.
Dated:______________, 20____ PHOTOCOPY OF CURRENT ID BELOW: