I wanted to let you know that I received the knife. You had said over the phone what a beautiful piece of craftsmanship it is - AND IT SURE IS!
I've wanted one of these for quite a long time and finally found myself fiscally positioned to get one. The elegance and quality of this knife has quite honestly exceeded my expectations, and is worth every cent spent. Despite a few minor hiccups during the initial order, customer service at HB is nothing less than top flight, and I will not hesitate to conduct future business with the company.Thank you again for the upgrade as well. You clearly know how to gain a loyal customer.
Cheers!
Sincerely,
DR - highly satisfied customer
